Last Updated: January 2026

Ku89 Privacy Policy — Your data is completely safe with us

Keeping your personal information safe is our top priority at ku89. This policy clearly explains what data we collect, why we collect it, and how we protect it.

SSL Encryption
256-bit Protection
No Data Sales
No third parties
Your Control
Right to Erasure
Written in Bengali
In Plain Language
SSL 256 Bit Encryption
0 Selling Data to Third Parties
24/7 Security Monitoring
100% Data Transparency

How We Protect Your Privacy

At ku89, your personal information is protected by multiple layers of security. Here's a quick overview of the key measures in place.

Encrypted Data Storage

All your personal and financial data is stored with AES-256 encryption to international standards. No unauthorized party can access this information.

No Data Selling

Ku89 never sells your personal information to third parties. Your email address and phone number are never shared with advertisers.

Your Control

You may request to view, update, or delete your personal data at any time. Upon receiving such a request, we will take action within 30 days.

Cookie Management

Cookies on the ku89 site are used solely to improve your experience. You can control which cookies are used from your settings.

Secure Servers

Our servers are hosted in international data centers and monitored around the clock. Regular security audits are carried out.

Opt-Out Option

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time. We respect that choice.

This Privacy Policy applies to the ku89 platform and all its services. By using ku89, you agree to this policy. We want you to fully understand how safely your data is handled in our hands.

In plain terms: We keep your data secure, never sell it, and always put you in control. This policy explains exactly how we do that.

1Introduction & Applicability

Ku89 is a trusted online gaming platform dedicated to providing a safe and enjoyable experience for players in Bangladesh. Our Privacy Policy is built in accordance with international data protection standards.

This policy applies to:

  • All visitors using the ku89 website.
  • For registered members and active players.
  • For users of the ku89 mobile application.
  • For users who contact us via support or any other channel.

This Privacy Policy is reviewed regularly and updated as needed. The latest version will always be available on this page.

2What Information We Collect

Ku89 collects only the minimum information necessary to provide its services. Details are outlined below.

Data Type What We Collect When It's Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number At the time of account creation
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Device Information IP address, browser type, device model At the time of site visit
Gaming Information Betting history, preferred games, login times During Gameplay

We never store your bank card number or PIN. All payment information is processed in encrypted form.

3How Your Information Is Used

Ku89 uses your information only for specific, defined purposes. We never process data beyond what is necessary.

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To analyze data and improve your experience.
  • Security Assurance: To detect and prevent fraud.
  • Legal Obligations: To comply with KYC and AML regulations.
  • Contact: To send important updates, promotions, or security alerts.
  • Support Services: To help resolve your issues.

ku89 never uses your data to make decisions that work against your interests. If you have any questions about how your data is used, Help Center let us know.

4Data Sharing & Third Parties

Ku89 only shares your data with third parties in the following limited circumstances.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information needed to process deposits and withdrawals. They operate under their own privacy policies.
  • Legal Authorities: If required to disclose information under Bangladeshi law as part of an investigation, we will comply.
  • Technology Partners: Server hosting and security service providers have limited access to data and are bound by confidentiality agreements.

We never sell your data to advertisers, data brokers, or any third party for commercial purposes — that is a firm commitment.

5Cookie Policy

Ku89 uses cookies on its website to enhance your browsing experience and keep you logged in. A cookie is a small file stored in your browser.

  • Essential Cookies: To maintain your login state and session — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which pages are used most — all data is completely anonymous.

You can delete or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

6Data Security Measures

Ku89 uses multiple layers of security to protect your information.

  • SSL/TLS Encryption: All site traffic is encrypted with 256-bit SSL.
  • Data Encryption: All sensitive data stored on our servers is encrypted with AES-256.
  • Access Control: Only authorized personnel have access to specific data.
  • Security Audit: Regular external security audits are conducted.
  • Two-Factor Authentication: 2FA can be enabled on your account for added security.
  • Suspicious Activity Monitoring: Unusual logins or transactions are detected immediately.

Regardless of the security we provide, keeping your password confidential is your responsibility. No ku89 staff member will ever ask for your password.

7Your Rights

As a ku89 player, you have the following rights regarding your information.

  • Right to Know: You have the right to know what personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information we hold.
  • Right to Erasure: You may request deletion of your data after your account is closed.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Opt Out: You have the right to opt out of marketing communications.
  • Right to Lodge a Complaint: If you are unhappy with how your information is used, you may file a complaint with us.

To exercise these rights, support@ku89.imor email us at Help Center Contact us via Live Chat.

8Protection of Minors

Ku89 is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age verification is mandatory at the time of registration.
  • If any user is found to be under 18, their account will be immediately suspended.
  • All collected data will be permanently deleted.
  • Parents can report a child's account to us — action will be taken immediately.

A note to parents — please monitor your child's device and online activity. If you have any concerns, immediately Let Us Know

9How Long We Retain Your Data

Ku89 does not retain your data longer than necessary. General retention periods are outlined below.

  • Account Information: For the full duration your account is active + 5 years after closure (as required by law).
  • Financial Transaction Records: 7 years (as required by financial regulatory rules).
  • Gaming History: 2 years after account closure.
  • Support Contact: 2 years.
  • Cookie Information: Maximum 1 year.

After the retention period, data is securely deleted or fully anonymized.

10Privacy Policy Updates

Ku89 may update this Privacy Policy as needed. In the event of any changes,

  • A notice of changes will be sent to your registered email.
  • A notice will be posted on the website.
  • For major changes, you will be notified at least 30 days in advance.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.

Continued use of ku89 after any changes will be considered acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.

  • Email: support@ku89.im
  • Live Chat: Help Center Chat with us directly
  • Response Time: Usually within 24 hours.
  • Privacy Request Processing Time: Up to 30 days.

This Privacy Policy was last updated in January 2026. You will be notified of any future changes via your registered email.

Your Data Is Safe — Join Now

Your privacy is 100% safe at ku89. Register with confidence and enjoy the best gaming experience in Bangladesh.

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